The State Post Bureau held a press conference today (19th), introducing the completion of postal express industry in 2024 closer to people's livelihood.

The construction of 346,000 village-level delivery and logistics comprehensive service stations has been built nationwide

In 2024, the seven practical things that are closer to people's livelihood are:

Accelerate the construction of village-level delivery and logistics comprehensive service stations (village postal stations)

Continue to optimize e-commerce express delivery services sent to some areas

Strengthen the protection of the legitimate rights and interests of the people with postal use

Promote the implementation of the labor contract system in the express industry

Continue to promote the improvement of the quality of practitioners

Consolidate and improve the level of universal postal service

Strengthen the selection and care of advanced models of courier groups

Data from the State Post Bureau shows that 346,000 village-level delivery and logistics comprehensive service stations have been built nationwide. The State Post Bureau has piloted and comprehensively carried out the construction of village-level delivery and logistics comprehensive service stations in Beijing, and Beijing has basically achieved that rural residents can receive express parcels without leaving the village.

Hou Yanbo, spokesperson of the State Post Bureau, said that postal enterprises should be promoted to strengthen the construction of rural delivery logistics system, and 1,273 county-level and 6,841 township-level mail processing centers will be built. The delivery rate of established villages will be increased to 66%. 70% of established villages in the country have delivered five or more times a week, exceeding the annual target.

In 2024, the State Post Bureau clearly included the governance of e-commerce express delivery services sent to some regions in normalized supervision, guided postal express companies to cooperate with railway transportation companies, and changed the single road transportation model.

Hou Yanbo, spokesperson of the State Post Bureau, said that the express delivery volume in Xinjiang, Tibet, Inner Mongolia and other related regions has increased significantly, and the year-on-year growth of delivery volume is significantly higher than the national average. The express delivery volume has increased significantly, and the delivery cost has gradually decreased, which has driven a significant increase in the delivery sales volume of local products and effectively boosted the upward trend of local products. The proportion of e-commerce without shipping in the above-mentioned areas has dropped significantly, and the non-shipment situation of e-commerce sellers has improved significantly.

In addition, the State Post Bureau has also carried out special rectification actions on prominent service quality issues, focusing on the management of illegal operations of enterprises, irregular investment and complaints, undermining the order of fair competition market, and the hollowing out and weakening of unified management responsibilities. Join forces with the Ministry of Human Resources and Social Security to carry out a special action to promote the labor contract system in the express delivery industry, and regularly dispatch the proportion of labor contract signing and social insurance payment of employees in various provinces.

Since the Spring Festival travel rush, more than 30 billion express parcels have been received nationwide.

Since the Spring Festival travel rush, more than 30 billion express parcels have been received nationwide. The latest data from the State Post Bureau shows that since the beginning of the Spring Festival travel rush (January 14 to February 18), the national postal express delivery industry has collected 15.549 billion express parcels, an increase of 29% over the same period last year; and delivered 15.969 billion express parcels, an increase of 31.1% over the same period last year. Among them, during the Spring Festival holiday (January 28 to February 4), more than 1.9 billion express parcels were collected and delivered.

After the Spring Festival holiday, e-commerce platforms and upstream production companies resumed work one after another, and the demand for delivery services has recovered rapidly. The State Post Bureau guides postal express companies to make every effort to invest in basic capabilities such as personnel, transportation vehicles, distribution centers, etc. based on the progress of upstream production recovery.

Hou Yanbo, spokesperson of the State Post Bureau, said that postal express companies should be guided to give full play to the role of information technology, dynamically monitor the operation of the entire network, and ensure that all work is operated in an orderly manner. In case of emergencies such as insufficient personnel, closure of outlets, and transportation interruptions, coordinate resources from all parties as soon as possible to ensure proper handling and restore smooth network access as soon as possible.

The State Post Bureau also requires postal express companies to handle on-the-go mail express delivery during the Spring Festival holiday in a timely manner, complete the commission within the promised customer delivery period, and focus on areas with large business volume and rural areas before the Spring Festival to ensure "no backlog or no retention" and effectively safeguard consumers' legitimate rights and interests. In addition, the State Post Bureau also supervises postal express companies to implement their welfare, subsidies and other commitments made before the Spring Festival holiday, and promptly issue welfare subsidies for the Spring Festival holiday, especially to ensure that all kinds of overtime subsidies, rotation and rest adjustments are implemented as soon as possible. Strictly prohibit wage arrears.

In 2024, the delivery business volume of my country's postal industry reached 193.7 billion pieces

In 2024, the delivery business volume of my country's postal industry reached 193.7 billion pieces, an increase of 19.2% year-on-year. Among them, the express delivery business volume reached 175.08 billion pieces, an increase of 21.5% year-on-year.

The full coverage of circular packaging in the transit link of my country's postal express industry has been achieved

In 2024, the State Post Bureau formulated and implemented mandatory national standards such as restricting excessive packaging requirements for express delivery and limiting heavy metals and specific substances. Promote the pilot application of large-scale circular packaging. At present, the circular packaging in the transit link of my country's postal express industry has achieved full coverage, the proportion of recyclable packaging used in the same city has reached 9%, and the proportion of original direct delivery of e-commerce express parcels has steadily increased.

(CCTV reporter Tang Ying and Yang Lijun)